Frequently Asked Questions
Everything you need to know about shopping at Motel Rocks.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I find my size?
Each product page features a detailed size guide. We recommend checking your measurements against our chart as sizing can vary between bodycon and oversized styles.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can only cancel or modify an order within 30 minutes of placement by contacting our customer service team.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options including Klarna and Afterpay for a more flexible shopping experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.